FAQs

Can you deliver to the worksite?

If you’re working on a commercial project, whether it’s a school, care home, restaurant or office, we can deliver our quality flooring straight to the site.

My project is big. Can you help with the measurements?

Yes. We have a measurements calculator on every product page so you can meet the right requirements. Don’t forget to always add more to allow for excess carpet when fitting.

I don’t know what flooring option is best. Can you help me decide?

Whether you’re working on a commercial project or domestic space, we have such a broad knowledge of the flooring solutions we provide that it can only take a phone call to help you decide. We’ll point you in the right direction, so all you need to do is choose the right colour!

Can I order ahead for delivery later in the year?

Yes. We can have your order ready to go. Planning ahead will always make a project much smoother. Knowing the exact flooring solution is not only in store, but ready and waiting, can give you peace of mind.

How come your flooring options are so cheap?

We’ve built strong relationships with every manufacturer we supply, to bring you the best prices with no hassle. We buy and store in large quantities so that you can receive competitive prices, for trade-quality solutions, with quick and easy delivery. Simple as that.

Do you hold your stock?

Yes. We have over 40,000 sq/ft warehouses to store the carpet solutions. This is our way of reducing prices for your next project and ensuring the quickest delivery possible.

Can I order a sample before buying?

Yes! We offer free samples with a 48-hour delivery so you can make the right choices in good time. Browse our range today and find which samples you’d like to view.

What type of adhesive should I use?

Depending on your project, the adhesive, screed, underlay and other flooring accessories may vary. Our team of experts know the ins and outs of flooring and can offer you tailored advice, based on your specific project.

Do you sell clearance lines?

On occasion we may have vinyl roll ends or old stock to clear which we will offer at a discounted rate, please check our clearance section to see any current offers.

Do you offer trade discounts?

Since our vision is to offer both commercial and domestic customers top-quality, trade-level products, all of our flooring solutions come at competitive trade prices.

How quick is your delivery?

Since we are based in the North West of England, our delivery times will depend on the location of your project or home. Check our shipping and delivery page for more details or give us a call for a quote.

Do you ship internationally?

Sorry, we don’t. We only ship to the UK (mainland, Northern Ireland and our surrounding islands). Find out more about our delivery costs based on your location.

Can I collect my order?

Yes. If you’re local to the North West or have your own van, you can save even more time or money by picking up your new flooring straight from our warehouse.